Closed Captioning Viewing System (Finally!) Available at Galaxy Saskatoon
Cineplex Entertainment is pleased to offer its guests CaptiView, a digitally compatible closed caption viewing system, created by Doremi Cinema. The CaptiView system consists of a small captioning display unit with a flexible support arm that fits into the theatre seat's cup holder.
Once the CaptiView system is in place, it will provide guests who are deaf, deafened or hard of hearing, with more viewing options, including the ability to sit in any seat in an auditorium, receive captions in up to four different languages (provided that such captions are made available by the movie distributor or studio) and the ability to watch movies in 3D with captions. As the captioning display unit operates using a wireless system, there is no interruption in the display of the captions if a guest stands up behind the viewer. More importantly, the new digital technology will allow Cineplex Entertainment to provide captions in any auditorium in the theatre, giving movie-goers a greater selection of movies to watch.
Please note, that even with CaptiView, if a film’s owner or distributor decides not to caption a particular film, Cineplex Entertainment will not be able to show any captions, regardless of any technology that we may install. Captioning can only be done by the film’s owner or distributor – and cannot be done by exhibitors as we do not own the intellectual property rights to that film. As a result, we continue to encourage film owners and distributors to caption their films in time for theatrical release.
The Captiview system is currently available in four theatres within the Galaxy Saskatoon multiplex. Check movie movie listings at the Cineplex website to find out which ones are captioned (a "CC" designation will follow the title). Galaxy Saskatoon's listings can be accessed at this link: http://cineplex.com/Theatres/TheatreDetails/Galaxy-Cinemas-Saskatoon.aspx
Whether you buy your ticket online or in person, you will need to request a captioning device at the ticket desk. You will be asked to fill out a simple form to indicate your name, address, and phone number. Galaxy staff will show you how to use the device. At the end of the movie, return the device to the ticket desk.
If you experience any technical problems with the devices, alert the Galaxy staff so that they can fix it for you (or for the next user). Be prepared for technical difficulties as the system is rolled out. In my experience, the Galaxy staff is responsive to user concerns. If they are not able to fix the issue, you will likely be provided with free passes.
*Captioning is beneficial for other people as well, including those learning to read and write, those learning English as a second language, and those with auditory processing issues, which may include individuals with autism/aspergers as well as those with Central Auditory Processing Disorder. You do not need to provide any kind of documentation in order to use the captioning devices. If you think it might help you, give it a try!