A restructuring of the university’s Information and Communications (ICT) portfolio is now underway.
The purpose of the reorganization is to streamline and centralize ICT services and enhance overall service delivery. We remain committed to providing top level service and responsiveness throughout this time of transition and on into our revitalized future.
Under the new ICT structure, ITS has been replaced by four new units: ICT Planning & Governance; ICT Client Services; ICT Applications; and ICT Platform Services. The directors of each of these units will report directly to the Chief Information Officer (CIO) and Associate Vice-President, Information & Communications Technology.
Two other ICT units, ICT Security, and Information Strategy and Analytics (ISA), are also part of the newly reorganized, six-unit ICT structure.
Ed Pokraka, former Director of ITS, becomes Associate CIO and Director of ICT Planning & Governance. Glenn Hollinger, the former Associate Director of ITS, takes on the role of Director, ICT Client Services. The positions of Director, ICT Applications, and Director, ICT Platform Services, will be filled in the weeks to come.
Troy Harkot, Director of ISA, and Lawrence Dobranski, who will begin as Director of ICT Security on June 1, 2012, will, along with the four other ICT directors, form a key part of the university's ICT leadership team.
Over the next several months, references to Information Technology Services (ITS) on university websites and elsewhere will be updated with references to Information and Communications Technology (ICT) and/or to the various units within the ICT portfolio.
As these organizational changes unfold over the next few months, please be assured we will continue to offer our high level of service.