Because of the move to 10-digit dialing in Saskatchewan, all 10 digits of a telephone number (area code plus 7-digit phone number) must now be used whenever forwarding a university phone to an external number.
If a line is forwarded to an external number without using the full 10 digits, callers will hear a SaskTel recording telling them the area code must be used. This recording has led to some confusion, particularly when a caller on a university line receives such a recording after dialing a 4-digit internal phone number, unaware that it has been forwarded to an external line.
Stored speed dials on desk phones and cell phones, as well as programmed numbers in fax machines, should also be updated as soon as possible to ensure they include all 10 digits.
From now until May 11, calls made using 7-digit dialing will still be connected following the SaskTel reminder recording. As of May 11, however, 7-digit dialing will cease to work altogether.
For further information about 10-digit dialing in Saskatchewan, please visit: http://www.sasktel.com/dial10
For more information, please contact:
ICT Help Desk: (306) 966-4817 or help.desk@usask.ca