All faculty are invited to attend a Lunch and Learn, hosted by the American Society for Quality, SK Section.
Seminar: Under the Microscope, Lessons from Health Care on How to Deal with Mistakes
Date: Tuesday April 29, 2008
Lunch 11:45 am
Location: Candle Room, Atrium Building, 111 Research Drive
Innovation Place, Saskatoon, SK
Cost: Members $ 25.00 + GST
Non-Members $ 30.00 + GST
When a mistake happens at work, what should you do? Do you look for who made the mistake and punish them? Or, do you work together to make sure it can’t happen again? If YOU make a mistake, do you report it, or do you keep it to yourself? In every industry, mistakes and errors are a big deal. In hospitals, it’s even bigger since a mistake can directly affect the health of you and your loved ones.
In this one-hour seminar, we’ll look at how the reporting of medical errors is changing. With real cases from health care and beyond, you’ll see that most errors come from flaws in the system. You’ll also see why they don’t get reported. We’ll see how medical error disclosure around the world is shifting away from blaming people, to a no-fault model that seeks to improve the whole system of care. We’ll also make the case for error-disclosure policies in hospitals and our own workplaces.
The goal is to build a culture of safety; a culture where all team members can openly report their mistakes, and work together to continually improve the quality of patient care. By looking at health care under a microscope, you’ll see how bringing errors out into the open can improve your own daily work as well.
Presenter: Dr Jay Kalra, an educator, researcher and quality health care advocate, is a Professor of Pathology at the University of Saskatchewan and has served as Head of the Department of Pathology and Head of the Department of Laboratory Medicine, Saskatoon District Health. Jay is a pioneer in establishing guidelines for thyroid-function testing, quality assurance programs and laboratory utilization in health care. Dr Kalra is advancing the agenda, nationally and internationally, related to quality care and patient safety including risk management, ethical issues, disclosure of medical/clinical error issues and related policies and practices.
Dr. Jawahar (Jay) Kalra, MD, PhD, FRCPC, FCAHS
Professor of Pathology, College of Medicine, U of S
To Register: http://www.picatic.com/ticket/2008-04-29-ASQ/
To join ASQ: https://secure.asq.org/ecommerce/newmember/execute/newMemberSetup
Registration is confirmed when fees are received. Please register early so we can arrange catering (No later than April 25th please).
For further information, contact: Dave Hunchak, ASQ Program Chair: (306) 373-5636