October 26, 2005
Elluminate and Sophos Anti-Virus on Mac OS X
The Sophos Anti-virus software can cause long delays in launching Elluminate on Macintoshes running OS X, due to the Sophos' "On-Access" scanning feature. This feature scans files and applications for virii as you open them, but it conflicts with Elluminate during Elluminate's startup process. If you have Sophos Anti-Virus installed on your Mac OS X computer, you will need to disable the "On-Access" scanning feature of Sophos before Elluminate will function well. Read on for instructions about how to do this....
You will need the administrative username and password for your computer in order to perform this task. If you do not know it, contact your technical support person or system administrator. They should be able to either a) do this for you, or b) give you the privileges to do it.
1. Click on the Sophos "shield' in your menu bar at the top of the screen.
2. From the pulldown menu that appears, choose "Open Preferences"
3. Make sure the Scanning tab is selected in the window that appears, and that the "General" pulldown menu is showing (see illustration below).
4. Click the lock button in the lower left to make changes. You will be prompted to enter your administrator username and password.
5. Once you enter your username and password correctly, click the "Stop" button located to the left of the line "Stop on-access scanner".
Note that this will stop any immediate scanning for virii on your computer until you go into your preferences again and click the "Start" button. It is probably not a good idea to leave your automatic scanning turned off all the time, so you will need to remember to turn it on, or to have your system administrator turn it on for you.
Posted by tbb153 at 11:04 AM